Who are WITS?

The Wales Interpretation and Translation Service sources and allocates professional interpreters and translators for public sector application.

Originally a collaboration between the Welsh Assembly Government, Cardiff County Council, and Cardiff and Vale University Health Board, we are now the primary supplier of language professionals for over 30 public sector clients.

“Every year WITS receives more than 30,000 requests for interpretation and translation services from Public Service professionals all over Wales ”

Our Translation Services

WITS provide face-to-face interpretation services to Public Sector bodies all over Wales. We ensure that communication with a customer or service user is seamless and professional. Our services support people whose use of the English language may not be proficient enough to easily access Public Services. From discussing consent and explaining after-care for surgical procedures, to conducting suspect interviews , WITS are the primary linguistic supplier to the majority of Wales’ Public Sector bodies.

Request an Interpreter

If you need the services of an interpreter at short notice, please call us on 02920 537 555, selecting option 1.

For all other interpreter requests, please contact us, and a member of the team will be in touch as soon as possible.

Languages provided

WITS provides a wide range of languages and translation services to all of its partners.

With over 80 languages available ranging from most common to the rarest, we have the resources to provide languages to suit all needs.

Our most commonly requested languages:

  • Arabic عربي
  • Polish Polski
  • Lithuanian Lietuviškai
  • Czech čeština
  • Mandarin 汉语
  • Cantonese 粵語
  • Urdu اردو
  • Bengali বাঙালি
  • Romanian Românește
  • BSL

Our fees

Our rates vary depending on the appointment date and duration of appointment.  There are also different rates depending on the different qualifications of the interpreter i.e locally trained or Diploma in Public Service Interpreting (DPSI).

If you wish to discuss our rates in more detail then please contact us.

Join the Team

Applications to become a WITS interpreter are considered based on a number of criteria, including, but not limited to:

  • languages spoken,
  • current location,
  • previous experience,
  • relevant qualifications.
  • We would always assume that the applicant has a firm command of the English language, as this will always be either the target or source language of an assignment.

Minimum 3 year residency in the UK.

If you believe that you meet the criteria or have any further questions about the application process, please contact us.

Dear Candidate,

Thank you for your interest in joining our team as a freelance interpreter. WITS is a partnership between more than 30 public sector bodies in Wales. As a freelance interpreter working with WITS you will have the opportunity to work in a mixture of different environments including work with Local Authorities, Health Board and Police forces.

Clients Direct Ltd (CDL) administer the vetting and payment process for all freelance interpreters on the WITS system. You will contacted separately by CDL to start the vetting process and set up your payment details.

Please complete this application pack (Microsoft Word Document) for your application to be considered.

Best wishes,

The WITS team


The Wales Interpretation and Translation Service are hosting two engagement workshops for the Deaf Community. Please come on either:

  • Thursday 8th March 9:30-11:30 at Wrexham Deaf Club, Wrexham Victoria Centre, 13 Hill Street, Wrexham, LL11 1SN
  • Thursday 8th March 13:00-15:00 at Centre of Sign-Sight-Sound, 77 Conway Road, Colwyn Bay, Conwy. LL29 7LN

The purpose of the workshop is to:

  • Meet you so you can share your experiences with us
  • Work with you so we can develop and improve our service

If you would like to attend please contact us.


Refreshments will be available at both events.
Please let us know of any dietary requirements.


Contact us

If you have a question or would like some more information about WITS please contact us.

Call us

02920 537 555

7am – 10pm – All enquiries

10pm – 7am –  Emergency interpreter bookings

Contact us online


Download our complaints policy (115kb PDF)

Write to us
Wales Interpretation and Translation Service
Willcox House, Dunleavey Drive, Cardiff, CF11 0BA

Or make a complaint online

Interpreter information

Partner information

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